Automatisation et Séquences

Comment Create Multi-Step Email Sequences

Multi-step sequences let you create sophisticated email journeys. Each step can branch based on recipient actions — opens, clicks, replies, or inaction — creating a personalized experience at scale.

Temps : 20 min
Niveau : Avancé
sequences multi-step automation email nurturing

Prérequis

Avant de commencer, assurez-vous d'avoir les éléments suivants.

  • An OutSends account
  • A clear goal for your sequence
  • Content ideas for 3-5 emails

Guide étape par étape

Suivez ces étapes pour configurer votre envoi.

Define your sequence goal

Are you nurturing leads, onboarding users, or re-engaging inactive contacts? Define your end goal first.

Map the email journey

Sketch each step: Email 1 (trigger), Email 2 (education), Email 3 (case study), Email 4 (offer/CTA).

Set triggers and delays

Configure each step: send after 2 days if no click, send after 5 days if opened but no click, etc.

Add branching and conditions

Create different paths based on recipient behavior. Example: if clicked → send sales email. If not clicked → send educational email.

Test and launch

Send yourself through the full sequence. Verify timing, content, and conditions. Then activate for your audience.

Conseils pour de meilleurs résultats

Des astuces pour tirer le meilleur parti de cette configuration.

  • Commencez simple — 3-step sequences outperform complex 10-step ones
  • Révisez and optimize each step's performance monthly
  • Testez vos sequence with a small segment (50-100 contacts) before scaling

Questions fréquentes

Comment many steps Puis-je add?

OutSends supports up to 10 steps per sequence. Most optimal sequences use 3-5 steps.

Puis-je reuse sequences across campaigns?

Oui, save vos sequences as templates and apply them to different campaigns or contact segments.

What happens when a sequence ends?

The contact is marked as "sequence completed" and can be moved to a new sequence or segment.

Guides connexes

Explorez d'autres guides pratiques pour OutSends.

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