Reply Tracking
Know exactly how many replies your campaigns generate. OutSends automatically detects replies and tracks them in your analytics so you can measure engagement.
How it works
Get started with reply tracking in a few simple steps.
Send campaign
Launch your campaign through OutSends. Reply detection is active automatically.
Recipient replies
When a recipient replies, OutSends detects the reply via the Gmail API or email headers.
Tracking updated
The reply is recorded in campaign analytics and follow-up sequences are stopped.
Review reply rates
See reply rates, response times, and reply conversations in the analytics dashboard.
Why OutSends for reply tracking
Everything you need, integrated in one workspace.
- Measure campaign success with accurate reply rate data
- Automatically stop follow-up sequences when someone replies
- Track reply timing to understand engagement patterns
- See full reply conversations linked to your campaign
Related features
Explore more capabilities that work alongside reply tracking.
Frequently asked questions
How does OutSends detect replies?
OutSends uses the Gmail API and email headers to detect replies. Detection typically happens within minutes of the reply.
Can I track replies from non-Gmail senders?
Yes, reply tracking works with all sending methods through email header analysis.
Are out-of-office replies counted as replies?
OutSends attempts to detect and filter out-of-office autoresponders so they don't count as real replies.
Ready to try reply tracking?
Create a workspace, connect a sender, and launch your first campaign \u2014 free, no credit card.