Inbox and Reply Tracking
Follow every reply from one inbox, spot engaged contacts, and keep your follow-ups in sync with what actually comes back.
How it works
Get started with inbox and reply tracking in a few simple steps.
Follow replies in one inbox
Every reply to your campaigns appears in a single inbox, so nothing gets lost between tabs.
Spot engaged contacts
See who responds, when, and how often — the signal that tells you who is worth following up with.
Keep follow-ups in sync
Replies stay connected to the campaign and sequence they came from, so you can act with full context.
Act at the right moment
Respond fast to interested contacts and let your automation handle the rest of the flow.
Why OutSends for inbox and reply tracking
Everything you need, integrated in one workspace.
- A single inbox for every reply across all campaigns
- Clear engagement signals to prioritize hot conversations
- Replies linked to the exact campaign and sequence that triggered them
- Works alongside automations so follow-ups stop when someone responds
Related features
Explore more capabilities that work alongside inbox and reply tracking.
Frequently asked questions
Where do I see replies to my campaigns?
All replies are gathered in the Inbox view, so you can track every conversation from one place.
Can I reply directly from OutSends?
Yes, you can respond from the Inbox view and the thread stays connected to the original campaign.
Does reply tracking work with automations?
Yes. When a reply is detected, automations can skip the remaining follow-ups for that contact.
Ready to try inbox and reply tracking?
Create a workspace, connect a sender, and launch your first campaign — free, no credit card.