Documentation

OutSends documentation hub.

A practical map of the product: setup, campaigns, senders, contacts, automation, team, billing, and trust.

Start here: first campaign checklist

  1. Sign in with Google OAuth.
  2. Connect your first Gmail sender from Senders.
  3. Import a small contact list and map variables.
  4. Create a template or sequence with an unsubscribe line where required.
  5. Launch a small campaign, review tracking, then scale gradually.

Campaigns

Create and launch high-volume cold outreach campaigns with zero artificial daily sending caps.

  • Campaign builder overview
  • Subject & body personalization with dynamic merge tags.
  • AI Spintax Engine: Insert {Hi|Hello|Hey} variations to give every message a unique fingerprint and bypass spam heuristics.
  • Smart Jitter Pacing: Random human delay intervals (15–45s) between sends to emulate authentic user behavior.
  • Smart Delivery Windows: Configure custom sending days (e.g. Mon–Fri) and multiple daily sending windows with live resume countdowns.
  • Discovery mode lets you draft campaigns freely; launching prompts your 14-day free trial.

Senders & Multi-Account Rotation

Sender accounts control how email leaves OutSends. Connect Gmail via OAuth or bring your own SMTP/API relay.

  • Sender setup overview
  • Tier Limits: 15 on Starter, 50 on Pro, Unlimited on Growth, Team, and Custom.
  • Automated Rotation: Distribute sends across multiple inboxes (Take Turns / Round-Robin, Least Busy, or Mix It Up).
  • Test Sender Preflight: 1-click credential and deliverability test before launching any campaign.
  • Proactive token health monitoring and automatic token refresh.

Automated Email Warm-up & Deliverability

Protect your sender reputation and achieve 100% primary inbox placement with our automated Peer-to-Peer (P2P) warmup network.

  • Peer-to-Peer Network: Senders securely exchange realistic, automated business conversations with active members in the OutSends network.
  • Authentic Threading: OutSends generates contextual replies with RFC-compliant In-Reply-To, References, and native Google threadId headers.
  • Custom Durations: Choose 7 days (mature accounts), 14 days (recommended standard for new domains), 21 days (recovering burned domains), or continuous warmup.
  • Inbox Protection: Set up a 1-click filter in Gmail or Outlook matching outsends-warmup to auto-archive test threads and keep your primary inbox clean.
  • Auto-Graduation: Senders are safely locked from campaigns while warming, then automatically reactivate with a green "Ready" badge when completed.
  • Plan Quotas: Starter includes 3 warmup senders, Pro includes 10, Growth includes 20, and Team includes 50 concurrent senders.

Anti-Spam & Deliverability Engine

Built-in technical defenses to keep your domain reputation safe and land 100% in primary inboxes.

  • AI Spintax generator prevents bulk text pattern detection.
  • Smart Jitter pacing prevents burst sending spikes.
  • Multi-sender rotation distributes volume across safe sending pools.
  • Automated in-flight bounce suppression and unsubscribe deduplication.

Custom Tracking Domains (CTD)

Use your branded domain for tracking pixels and click redirects. Included on ALL paid OutSends plans.

  • Tracking domain overview
  • Add a CNAME record pointing to OutSends edge servers (cname.osndr.com).
  • Active Domain Switcher: Verify multiple domains and click "Set as Active" to choose which one signs your links.
  • Automated SSL issuance and fallback to default tracking URL.

OutSends AI Assistant Copilot

Built-in AI Assistant right inside your app (#/assistant) to accelerate your cold outreach.

  • Generate high-converting cold email hooks and subject lines.
  • Create multi-step follow-up sequences with tailored objection handling.
  • Audit email copy for spam triggers and deliverability risks.
  • Daily AI credits: 15 (Starter), 50 (Pro), 100 (Growth), 200 (Team).

Google OAuth & Gmail sender setup

OutSends requests gmail.send only to send emails you create, schedule, or explicitly launch from your connected Gmail account.

  • OutSends does not request gmail.readonly and cannot read your Gmail inbox.
  • Google OAuth is used to authenticate users and connect Gmail sender accounts.
  • Gmail sending is subject to Google account limits, provider limits, plan quotas, anti-abuse controls, and applicable law.
  • Read the Google API Limited Use disclosure.

Contacts

Contacts are organized into lists and enriched with custom fields for personalization and reporting.

  • Import CSV, TXT, or Google Sheets.
  • Use lists, tags, and notes to segment outreach.
  • Keep suppression and unsubscribe records clean.
  • Use the email cleaner before large sends.

Automation

Automations connect triggers to sequences so follow-ups can run without manual rebuilding.

  • Automation overview
  • Form-triggered workflows.
  • Sequence delays and stop conditions.
  • Reply, bounce, and unsubscribe exits.

Team Workspace

Collaborate with your sales team from a shared workspace with unified reply streams.

  • Team collaboration overview
  • 10 Seats Included on the Team / Agency plan (Solo on Starter, Pro, Growth).
  • Owner, Admin, and Member permission roles.
  • Shared sender pools and unified team inbox for collective reply management.

Billing & Pricing Tiers

Transparent pricing with zero artificial daily sending caps.

  • Plan comparison & pricing details
  • Starter ($19), Pro ($49), Growth ($99), Team ($199), Custom High-Volume ($300+).
  • 14-Day Free Trial on all monthly plans ($0 charged today, cancel anytime).
  • Annual Billing: 2 months completely free every year.
  • Custom tier from 300K to 2M+ emails/month at $1.00 / 1,000 emails.
Tip: If you are new to outbound, start with a small verified list, one sender, and a conservative schedule. Scale only after replies and bounce rates look healthy. Sending through Gmail and SMTP always remains subject to Google account limits, provider limits, plan quotas, anti-abuse controls, and applicable law.